Practo Ray vs MocDoc, eight points, each from the vendor's own pages

Which costs less, Practo Ray or MocDoc?

For a clinic, only Practo's price can be checked. Ray's plans page lists CM Atom at ₹999 a month on a 1-year plan with 3,000 free SMS, 5 GB storage and up to 50 doctors, and Clinic Management at ₹1,499 a month for 1 year or ₹999 a month for 4 years with 8,000 free SMS, 20 GB and unlimited doctors. Both carry a payment solution charged at 2% or 1.8% of transactions. Twelve months of CM Atom is ₹11,988 before any tax. Our Practo Ray pricing page sets out each plan line by line.

MocDoc publishes no figure for its clinic software. Its clinic page says "Simply contact our team to schedule a demo". Its hospital software is priced: Starter ₹3,00,000 with a ₹50,000 one-time onboarding cost for up to 10 users and up to 20 beds, rising to Advanced at ₹15,00,000. Those are hospital numbers and do not tell you what a two-doctor OPD will pay. Our MocDoc pricing page lists the published plans and the questions to turn a demo into a number.

Which one works offline?

Neither vendor states what the front-desk computer can do with no internet. Practo's offline statement is about the Practo Pro phone app: access your practice offline when the phone is not connected, and synchronise practice data between cloud storage and the phone. MocDoc's clinic page and home page say nothing about offline use; the home page says records can be accessed "on tablet, mobile, or desktop anytime anywhere", which is a statement about devices, not connectivity.

In either demo, unplug the router and ask the receptionist to call the next token, the doctor to print a prescription and the desk to record a bill. Our guide to offline clinic software lists what to try.

Which one has a token queue?

MocDoc, on what the two sites say. Its clinic page has a "Token Management" section: "Generates unique tokens for patients upon check-in, ensuring an organized flow for consultations", and a waiting list for when slots are full. Practo's Ray pages describe an advanced calendar, appointment SMS and online payment before the visit, and do not mention tokens. If your clinic runs on walk-ins and a token board rather than slots, that is a point to test in each demo. Our patient queue page describes how Vitels handles the same thing.

Which suits a clinic that wants ABDM, IPD or AI?

Both vendors say ABDM. Practo's ABDM page says "Ray by Practo is now ABDM compliant" and that Ray can upload a patient's records, prescriptions, diagnosis and treatment plans to the PHR. MocDoc's ABDM page calls its software "ABDM Compliant Software For Hospitals & Clinics in India" with a "Certified ABDM Connector", though its clinic software page itself does not mention ABDM or ABHA. Ask each vendor which ABDM functions work for a clinic today.

IPD and AI separate them. MocDoc's HMS plans are sized by beds, from "≤ 20 beds" on Starter, and its site lists "MocDoc SenZ AI" with an AI medical scribe as a separate product. Practo's Ray pages describe neither; Practo lists Insta by Practo under hospitals. If you run beds, read hospital software vs clinic software before choosing any of the three products on this page.

Where does Vitels fit?

Vitels is clinic management software for one-to-few-doctor OPD clinics in India. It is narrower than both: no teleconsultation, no ABHA linking, no online payments, no AI and no IPD. It publishes its price, runs a token queue with the token sent to the patient on WhatsApp and SMS, keeps the queue, consultation, print and bill working offline, prints only your letterhead and lets the clinic admin export everything as CSV.

If you are leaning towards one of the two, the full one-to-one comparisons are on our Practo Ray alternative and MocDoc alternative pages.