Eka Care vs MocDoc, eight points, each from the vendor's own pages

Which costs less, Eka Care or MocDoc?

For a clinic, only Eka Care's price can be checked. Its pricing page lists Eka Doc Plus at ₹16,999 a year and Eka Doc Pro at ₹18,749 a year, each for 1 doctor and 2 staff, and Eka Clinic Pro at ₹1,00,000 a year for 5 doctors and 15 staff, all exclusive of 18% GST. With GST, Eka Doc Plus is ₹20,058.82 a year. Extra seats, WhatsApp credits, storage beyond 20 GB and teleconsultation beyond 200 minutes are charged on top. Our Eka Care pricing page sets out each line.

MocDoc publishes no figure for its clinic software; its clinic page says "Simply contact our team to schedule a demo". Its hospital software is priced from ₹3,00,000 with a ₹50,000 one-time onboarding cost for up to 10 users and up to 20 beds. Those are hospital numbers. Our MocDoc pricing page lists the published plans and the questions to turn a demo into a number.

Which one works offline?

Neither says. We searched Eka Care's doctor, pricing, DocAssist and security pages and MocDoc's clinic, home, pricing and ABDM pages for a statement about working without internet and found none. That is not the same as "does not work offline"; it means the question is yours to ask. In either demo, unplug the router and ask the receptionist to call the next patient, the doctor to print a prescription and the desk to record a bill. Our guide to offline clinic software lists what to try.

How do the two handle the queue?

Both describe one. Eka Care's doctor page says "Manage walk-ins & appts in a single queue" and lists automated reminders for bookings. MocDoc's clinic page has a "Token Management" section that "Generates unique tokens for patients upon check-in" and a waiting list for when slots are full, with notifications on SMS, WhatsApp and email. The difference to test is what the patient sees: a token number, a time slot or both, and on which channel. Our patient queue page describes how Vitels handles the same thing.

Which suits a clinic that wants AI, ABDM or IPD?

Both describe AI. Eka Care's DocAssist page says it can "capture and transform your natural conversations into perfectly structured medical documentation" and lists "Drug interaction alerts"; its doctor page names Voice-2-Rx. MocDoc's site lists "MocDoc SenZ AI" with an AI medical scribe that turns "doctor-patient conversations into structured clinical documentation". Software that listens and suggests is a clinical choice for the doctor to make. Vitels has no AI feature and no decision support, by design.

Both say ABDM. Eka Care's doctor page carries "ABDM Compliant" and "NHA Approved" badges and a "Create ABHA" button, and its Clinic Pro plan lists onboarding "including ABHA". MocDoc's ABDM page describes a certified ABDM connector and ABHA creation, though its clinic page itself does not mention ABDM. Ask each which ABDM functions work for a clinic today. On IPD, only MocDoc describes it, through HMS plans sized by beds; Eka Care's pages do not mention IPD. If you run beds, read hospital software vs clinic software first.

Where does Vitels fit?

Vitels is clinic management software for one-to-few-doctor OPD clinics in India. It is narrower than both: no teleconsultation, no ABHA linking, no online payments, no AI and no IPD. It publishes its price, runs a token queue with the token sent to the patient on WhatsApp and SMS, keeps the queue, consultation, print and bill working offline, prints only your letterhead and lets the clinic admin export everything as CSV.

If you are leaning towards one of the two, the full one-to-one comparisons are on our Eka Care alternative and MocDoc alternative pages.