Pricing
Eka Care pricing for doctors, Eka Doc plans as published, with GST and extras added up
Eka Care publishes yearly prices for its doctor product, Eka Doc. On its plan pricing page, read on 26 Oct 2026, Eka Doc Plus is ₹16,999 a year, Eka Doc Pro ₹18,749 a year and Eka Clinic Pro ₹1,00,000 a year, all exclusive of 18% GST. Below are the plans, the seat, message, storage and teleconsultation charges listed with them, what a year adds up to, and Vitels's price on the same lines.
How much does Eka Care cost for doctors?
Eka Care's plan pricing page, read on 26 Oct 2026, lists Eka Doc Plus at ₹16,999 a year and Eka Doc Pro at ₹18,749 a year, each for 1 doctor and 2 staff, and Eka Clinic Pro at ₹1,00,000 a year for 5 doctors and 15 staff. All prices are exclusive of 18% GST, so Eka Doc Plus comes to about ₹20,059 a year with GST. Extra seats, WhatsApp messages, storage beyond the free amount and teleconsultation minutes beyond 200 are charged separately.
- Eka Doc Plus
- ₹16,999/yr + GST, 1 doctor, 2 staff
- Eka Doc Pro
- ₹18,749/yr + GST, 1 doctor, 2 staff
- Eka Clinic Pro
- ₹1,00,000/yr + GST, 5 doctors, 15 staff
- WhatsApp messages
- 1 Eka credit each (₹1 = 1 credit)
- Vitels
- No licence fee; Pro ₹999/month
- Eka site read
- 26 Oct 2026
What does each Eka Doc plan cost and include?
Eka Care's page shows each plan with a higher figure struck through and the current price beside it. The page states that all prices are exclusive of 18% GST, and that Eka Clinic Pro is only available on yearly billing.
- Eka Doc Plus: ₹16,999 a year (shown against ₹19,999), 1 doctor and 2 staff, aimed at solo doctors
- Eka Doc Pro: ₹18,749 a year (shown against ₹24,999), 1 doctor and 2 staff; its card lists a speciality-based Rx pad, prescription templates and revenue analytics
- Eka Clinic Pro: ₹1,00,000 a year (shown against ₹1,25,000), 5 doctors and 15 staff; its card lists dedicated front-desk software for multi-doctor management and 100 GB of storage
- Extra seats on every plan: a basic seat at +₹8,000, and a premium seat at +₹16,999 (Plus) or +₹18,749 (Pro and Clinic Pro)
- Storage: 20 GB free on the 1-doctor plans, 100 GB on Clinic Pro, then ₹1,200 per 20 GB
- Teleconsultation: 200 minutes free, then 50 paise a minute
- WhatsApp messages: 1 Eka credit per message, at ₹1 = 1 credit
What does a year of Eka Doc cost with GST?
Adding Eka Care's stated 18% GST to its published yearly prices: Eka Doc Plus comes to about ₹20,059, Eka Doc Pro to about ₹22,124, and Eka Clinic Pro to ₹1,18,000. A second doctor on a 1-doctor plan as a premium seat adds ₹16,999 or ₹18,749 before GST; a basic seat adds ₹8,000 before GST.
Messages are the line most likely to move. At 1 credit per WhatsApp message and ₹1 per credit, a clinic that sends 40 messages a day for 300 working days would use 12,000 credits, or ₹12,000 a year, on top of the plan. That is our arithmetic on Eka's published rate, with an example message count; put in your own.
Which Eka Care add-ons have a price?
The same page lists add-ons with a starting price. It also offers a custom plan through a scheduled call. The form builder is marked non-refundable on the page. Eka's separate hospital product, EKA IPD, has no published price; its page says "Get tailored pricing for your hospital".
- In-clinic pharmacy, with e-vital integration: from ₹10,999 a year
- Eka credits for messages: from ₹500
- Success manager, virtual or in person: from ₹4,999 a year
- Personalised website: from ₹19,999 a year
- Own your communication (WhatsApp and SMS from your business account): from ₹24,999 a year
- Custom form builder: from ₹9,999 a year
Is there a free trial or refund?
Eka Care's doctor page has "Try For Free" buttons and states "The Eka Promise": a 100% refund if you are not satisfied with the practice management tool within the first 2 weeks. The pricing page shows a monthly and annual billing switch; the monthly figures were not visible in the version of the page we read, so ask Eka for them if you prefer to pay monthly.
How does Vitels's price compare with Eka Care?
Core Vitels has no licence fee, no per-doctor fee and no per-patient fee. Vitels Pro, for more than one doctor, is ₹999 per clinic per month, with no GST charged at present, a 14-day free trial and cancellation any time. Twelve months of Vitels Pro is ₹11,988. Patients get their token on WhatsApp and SMS.
Eka Care's plans include things Vitels does not offer today: teleconsultation minutes, ABHA onboarding, AI voice documentation, e-lab and medicine home delivery, and drug interaction alerts in DocAssist. If you need those, the price lines above are the ones to compare. If you are still deciding between the products, our Eka Care alternative page puts both on the same points, and Vitels pricing lists what Pro adds.
Vitels on the same price lines
Each card is about Vitels only. Eka Care's side is above, from its own pricing page.
Licence fee
Core Vitels has no licence fee, no per-doctor fee and no per-patient fee. Get started for free with one doctor.
More than one doctor
Vitels Pro is ₹999 per clinic per month, not per seat, with per-doctor queues, fees, timings, favourites and templates.
Trial
A 14-day free trial of Vitels Pro, cancel any time. No GST is charged at present.
Patient messages
Patients receive their token on WhatsApp and SMS. Patient notices are in English and Hindi.
Offline scope
Queue, consultation, prescription print and billing work with no internet. New patient registration needs a connection.
Print
Your clinic letterhead on A4 or A5, with no vendor branding.
Leaving
A clinic admin downloads the full clinic data as CSV files at any time, with no approval from Vitels.
Vendor access
Each clinic's data is isolated at the database row level. No Vitels staff member has standing access to patient records.
Eka Care and Vitels, price lines side by side
The Eka Care column uses only Eka Care's own plan pricing and doctor pages, read on 26 Oct 2026. Where their pages say nothing, we say so.
Eka Doc, as published by Eka Care
- Entry plan: Eka Doc Plus, ₹16,999 a year + 18% GST, 1 doctor and 2 staff
- Multi-doctor plan: Eka Clinic Pro, ₹1,00,000 a year + GST, 5 doctors and 15 staff, yearly billing only
- Extra seat: +₹8,000 basic, or +₹16,999 to +₹18,749 premium
- WhatsApp messages: 1 Eka credit each, ₹1 per credit
- Storage: 20 GB or 100 GB free, then ₹1,200 per 20 GB
- Teleconsultation: 200 minutes free, then 50 paise a minute
- Refund: 100% within the first 2 weeks if not satisfied
Vitels
- Entry: core Vitels, no licence fee, one doctor
- Multi-doctor: Vitels Pro, ₹999 per clinic per month
- No per-seat charge for doctors or front-desk staff
- Tokens to patients on WhatsApp and SMS
- No teleconsultation today
- GST: none charged at present
- Trial: 14 days of Vitels Pro, cancel any time
Questions to settle with Eka Care before you pay
Ask for each answer in writing for your number of doctors and staff.
What is the monthly price, if you do not want to pay for the year upfront?
How many WhatsApp messages does a clinic like ours send in a month, and what will that cost in credits?
Are SMS follow-up reminders charged in credits too?
Does each front-desk login need a basic seat once the 2 included staff are used?
What does the 2-week refund cover, and is any add-on excluded?
How do we export every patient, visit and bill if we leave?
Straight answers
What is the price of Eka Care EMR for a single doctor?
Eka Care's plan pricing page, read on 26 Oct 2026, lists Eka Doc Plus at ₹16,999 a year and Eka Doc Pro at ₹18,749 a year, each for 1 doctor and 2 staff, exclusive of 18% GST. With GST, that is about ₹20,059 or ₹22,124 a year, before messages, extra storage or extra seats.
How much does Eka Clinic Pro cost?
₹1,00,000 a year, exclusive of 18% GST, for 5 doctors and 15 staff, with 100 GB of storage. The page says Clinic Pro is only available on yearly billing. Each extra seat is +₹8,000 for a basic seat or +₹18,749 for a premium seat, before GST.
Are WhatsApp messages included in Eka Care's price?
No figure is included. The pricing page lists WhatsApp messages at 1 Eka credit per message, with ₹1 = 1 Eka credit, and Eka credits as an add-on starting at ₹500. Work out your clinic's monthly message count before comparing plans.
Does Eka Care offer a refund or free trial?
Its doctor page has "Try For Free" buttons and promises a 100% refund if you are not satisfied with the practice management tool within the first 2 weeks. The custom form builder add-on is marked non-refundable on the pricing page. Vitels Pro has a 14-day free trial.
Is Vitels cheaper than Eka Care?
Compare the totals for your clinic. Core Vitels has no licence fee for one doctor, and Vitels Pro is ₹999 per clinic per month, or ₹11,988 for twelve months, with no GST charged at present. Eka Care's plans include teleconsultation minutes, ABHA onboarding and AI tools that Vitels does not offer.
Is Vitels connected to Eka Care?
No. Vitels is made by Vedly Technology Private Limited and has no affiliation with Eka Care. The Eka Care and Eka Doc names are used only to identify the product whose published pricing is described here.
Eka Care, Eka Doc, Eka Clinic Pro and DocAssist are trademarks of their owner. Vitels is not affiliated with or endorsed by Eka Care. Prices for Eka Care come only from its own website as published on 26 Oct 2026; GST totals and the message example are our arithmetic on those figures. Prices may have changed since; write to hello@vitels.in with any correction.
Sources
- Eka Care, Plan Pricing (plans, GST note, seats, storage, teleconsultation, WhatsApp credits, add-ons) (accessed 26 Oct 2026)
- Eka Care, For Doctors (Try For Free, 2-week refund promise, migration of data) (accessed 26 Oct 2026)
- Eka Care, For Hospitals (EKA IPD; tailored pricing for hospitals) (accessed 26 Oct 2026)
- Eka Care, DocAssist (AI voice documentation, drug interaction alerts) (accessed 26 Oct 2026)
Related pages
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Read
Try Vitels before you pay for a year
Sign in with your mobile, set up the clinic and run a day of OPD on it. Core Vitels has no licence fee, and Vitels Pro has a 14-day free trial.