A Dochours alternative for small OPD clinics, compared point by point, with dates and sources

What does Dochours say it offers?

On its own website, read on 30 Oct 2026, Dochours describes "an OPD management software that helps clinics deliver faster care", built for "single-doctor clinics, small clinics, and polyclinics that manage OPD workflows". The home page lists appointment scheduling, a live view of waiting and completed patients, one searchable patient record, invoice templates, a reports dashboard, a free clinic website with online booking, SMS or email follow-up reminders, role-based access and two-factor authentication. Patient data is described as stored on "HIPAA-compliant AWS storage".

Dochours publishes its price and its limits on the same page. The Basic Plan is ₹1,250 a month with 1,000 appointments a month; the Growth Plan is ₹1,875 a month with 2,500. Both are shown excluding GST, with annual billing at ₹11,988 and ₹17,988. Every appointment booked under the clinic account counts toward one shared limit, unused appointments do not carry over, and top-ups are sold in blocks of 50 to 200. For a clinic that sees 40 patients a day on 26 working days, that is roughly 1,040 visits a month, so check which plan or top-up you would actually land on before comparing the headline figure.

When does Dochours suit a clinic better?

If your clinic needs any of the following today, Dochours documents them on its site and Vitels does not offer them.

For what a small clinic actually needs from software, read how to choose clinic management software.

• A clinic website with department listings and online booking, bundled with the software
• Automated SMS or email reminders for follow-up visits
• Automated clinical summary generation
• A polyclinic with many departments under one account

When does Vitels fit better?

Vitels suits the OPD that would rather not count appointments against a monthly cap, and that wants the desk to keep moving when the internet drops. The queue, the pad, the print and the bill all carry on offline, tokens reach patients on WhatsApp and SMS, and the clinic admin can take a full export whenever they like. Core Vitels has no licence fee; a single-doctor clinic can start free.

What Pro adds for a multi-doctor clinic is on the pricing page.

How do you switch from Dochours to Vitels?

Vitels has no import tool for other products today, and Dochours's site does not state how a clinic exports its records, so ask Dochours in writing for a full export of your patients and visits before you change. Its pricing FAQ says your data stays stored after cancellation, which gives you time, but get the export in hand first. Our guide to moving your data when you switch clinic software covers what to ask for.