Software for paediatric clinics
Pediatric clinic software for the children's OPD and the parents who bring them
Vitels is pediatric clinic software for single-doctor and small multi-doctor children's clinics in India: the child is the patient, the parent holds the phone, and the clinic sees both on one screen. Siblings sit on the same number, a guardian is recorded for every patient under 18, the token reaches the parent on WhatsApp and SMS so a feverish child can wait in the car, and the prescription prints on your letterhead. It works offline and has no licence fee.
What does a paediatric clinic need from software?
A paediatric clinic needs software that treats the parent and the child as two different people on one record: the parent's phone number finds every sibling, a guardian is stored for each child, and the history belongs to the child. It needs a queue that lets a parent with a sick child wait outside, a prescription pad fast enough for the third fever visit of the week, a letterhead print and a fee in cash, UPI or card. It does not need wards, a vaccine fridge inventory or a lab module, and Vitels does not plot growth charts, run an immunisation schedule or work out doses from weight.
- Built for
- Children's OPD, one or more paediatricians
- Siblings
- All on the parent's number
- Under 18
- Guardian recorded
- Tokens
- On WhatsApp and SMS
- Vitals
- Weight and more, optional
- Price
- No licence fee
Two people on one record: the child and the parent
In a children's clinic the person who answers the questions, holds the phone and pays the bill is never the patient. The desk has to work from the parent's number and land on the right child, and it has to do that when the same mother has brought two of her three children and the third is registered too. The history, the allergies and the last prescription belong to each child separately, while the phone number and the guardian are shared.
Vitels registers patients this way by default. Reception types the phone number, sees every child on it, and either opens the right one or adds a new sibling to the same number in under a minute. Because the patient is under 18, a guardian is recorded at registration. Allergies and existing conditions sit in the patient rail during the consultation, so a known reaction is on screen before the first drug is typed. Registration notices print in English and Hindi for the parent.
A waiting room full of sick children
A paediatric waiting hall at 6 pm is the one place a parent least wants a well child to sit. Fever season fills the benches, siblings come along because nobody is home to watch them, and the same parent asks the desk three times how many are ahead. The clinic wants the queue to move and the hall to empty.
Vitels issues daily tokens and sends the number to the parent on WhatsApp and SMS, so they can wait in the car, the chemist downstairs or the corridor. The optional 80 mm token slip shows patients ahead and an approximate wait. Statuses move from waiting to called to in consultation to done, and a parent who steps out to feed the baby keeps the place. Parents can also book through the patient app by scanning the clinic's QR code; those bookings join the same queue as walk-ins. More on statuses, priority and reordering on the patient queue page.
Weight, the dose and what Vitels leaves to the doctor
In paediatrics the dose follows the weight, so the weight has to be in front of the doctor at the moment of writing. Vitels records weight, height and temperature in the optional vitals step, and the value sits in the patient rail while the prescription is written. Earlier visits are a click away, so last month's weight is there too. The pad itself is keyboard-first: drug search, variant, frequency, duration, instructions, with the quantity worked out for counted forms. Favourites and multi-drug templates are per doctor, so the sets you write for common presentations are two keystrokes away. If a paediatric syrup or a drop is missing from the master list, the clinic adds its own custom drug.
Vitels does not calculate a dose from weight, check a dose against a range, flag an interaction or suggest a drug. The doctor types the dose and the instruction in words, as on paper. Vitels keeps what was written, prints it on the letterhead and makes it easy to repeat or correct. Same-day corrections are kept as revisions, and every earlier version stays in the history. Details of the pad are on the e-prescription page.
Vaccination visits and growth reviews
Many paediatric visits are routine: a vaccination due this month, a growth check, a follow-up two days after a fever. A vaccination visit in Vitels is a normal visit. The child is registered or found, gets a token, is seen, and the doctor notes the vaccine given in the prescription. The fee is recorded and an A5 receipt printed. The visit sits in the child's history like any other, so the next time the parent asks what was given in June, it is a click away.
What Vitels does not do is keep an immunisation schedule, work out what is due at which age, send reminders for the next dose, or plot weight and height on a growth chart. Clinics that use Vitels keep the vaccination card and the growth chart on paper or in the parent's record book as they do today, and use the follow-up date in Vitels to bring the child back. The follow-up due list in reports shows who is due this week; there is no automatic message to the parent.
Many visits, small fees, one day book
A children's clinic bills many short visits rather than a few long ones, and the amount changes: a first consultation, a follow-up within the week, a sibling seen in the same sitting. In Vitels the consultation amount defaults to the doctor's fee and is editable at the desk for that visit. Cash, UPI or card is picked, the A5 receipt prints, and the A4 day book totals the day by payment mode. A saved amount cannot be edited; it is voided with a reason the same day and re-issued, which is what an accountant wants to see.
Reports show patients and collections by day, by doctor and by payment mode. The clinic admin can download the full CSV export, seven files in a zip, at any time. Every prescription prints on your letterhead, A4 or A5, with your qualifications and registration number and nothing from Vitels on the page, as the Indian Medical Council (Professional Conduct, Etiquette and Ethics) Regulations, 2002 expect of a registered practitioner's prescription. School sickness certificates come from our free medical certificate maker, which follows the Appendix 2 form and runs in the browser.
A paediatrician's OPD day, mapped to Vitels
Each card is live today. Growth charts, immunisation schedules and weight-based dose calculation are not; the section further down says so plainly.
Siblings on one number
Reception types the parent's phone number and every child registered on it appears. Pick the one in front of you or add the newborn to the same number. Each child keeps a separate history.
Guardian on record
Every patient under 18 has a guardian recorded at registration, so the desk knows who is answering for the child and whose phone the token goes to.
Parents wait where they like
The token number goes to the parent on WhatsApp and SMS. A parent with a coughing toddler can wait in the car or the corridor and walk in when called. Stepped out keeps the place.
Weight in the vitals
Weight, height, temperature and the rest go into the optional vitals step at the start of the visit, or skip it with one action. The doctor sees today's weight beside the pad while typing the dose.
Keyboard-first pad
Drug search as you type, variant, frequency, duration and instructions in one line. Syrups and drops are plain text in the instructions field. F2 add drug, F4 repeat last, F8 favourites, Ctrl+Enter save and print.
The third visit this month
Start, F4 to copy the last prescription, Ctrl+Enter to print. Edit the dose or swap a drug before printing. Every version stays in the child's history.
Follow-ups that actually recur
A follow-up chip or date at the end of each visit. The follow-up due list in reports shows which children are due back for the fever review or the growth check.
Works offline
Queue, consultation, prescription print and billing carry on without internet and sync later. Registering a new child needs a connection.
What Vitels does not do for a paediatric clinic
We would rather you find this out here than after you have moved your patients in.
- Growth charts or percentile plotting for weight, height or head circumference
- Vaccination or immunisation schedules, due-date tracking or reminders to parents
- Weight-based dose calculation, dose range checks or interaction checks
- Paediatric templates or fields shipped by Vitels; each doctor builds their own favourites and templates
- Lab orders or attaching lab and imaging reports
- Clinical photos or image upload
- Appointment reminder messages or WhatsApp prescription send
- Teleconsultation, ABHA or ABDM linking, online payment from parents
- Pharmacy stock, vaccine stock or medicine billing
Straight answers
Can three children be registered on their mother's phone number?
Yes. Several patients can share one phone number. When reception types the number, every child on it appears, each with a separate history, allergies and prescriptions. A new sibling is added to the same number. Every patient under 18 has a guardian recorded.
Does Vitels calculate the dose from the child's weight?
No. Weight goes into the optional vitals step and is shown beside the pad, but the doctor types the dose and instructions. Vitels does not compute, check or suggest doses, and it does not flag interactions. It records and prints what the doctor wrote.
Can I keep growth charts or a vaccination schedule in Vitels?
Not today. There is no growth chart and no immunisation schedule or reminder. A vaccination visit can be registered, queued and billed like any visit, and the doctor notes the vaccine in the prescription. Clinics keep the growth chart and vaccination card on paper alongside and use the follow-up date to bring the child back.
Can parents wait outside instead of in the waiting room?
Yes. The token number is sent to the parent on WhatsApp and SMS, and the optional token slip shows patients ahead and an approximate wait. A parent who steps out keeps the child's place in the queue. Parents can also book through the patient app by scanning the clinic's QR code.
How quick is a follow-up visit for a child seen three days ago?
Start the consultation, press F4 to copy the last prescription, change what needs changing, then Ctrl+Enter to save and print. The earlier version is kept in the child's history. The follow-up due list in reports shows who was asked to come back this week.
What does it cost for a single paediatrician?
Core Vitels has no licence fee, no per-doctor fee and no per-patient fee, and you can get started for free. If a second paediatrician joins and needs their own queue, fees, timings and templates, that is Vitels Pro at ₹999 per clinic per month, with a 14-day free trial and no GST charged at present.
Related pages
Clinic software by specialty
Every specialty page, with what Vitels does and does not do for each.
ReadPatient queue management
Tokens on WhatsApp and SMS, statuses, stepped out, priority and the token slip.
ReadE-prescription software
The keyboard-first pad, custom drugs, favourites and letterhead print.
ReadGeneral physician clinic software
For the family clinic that sees adults and children at the same desk.
Read
Run your children's OPD from one screen.
Siblings on one number, a guardian on every record, tokens on the parent's phone and a repeat prescription in three keystrokes. Works offline. No licence fee.