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Software for dermatology clinics

Dermatology clinic software for a high-volume skin OPD

Vitels is dermatology clinic software for the skin OPD in India: a fast desk, a token queue, and a prescription pad built for long topical regimens with application instructions and duration. The dermatologist saves the regimens they write every day as templates, repeats a visit in three steps, prints on the clinic letterhead and records the fee for each sitting. It works offline and has no licence fee. Clinical photos stay in the camera or system you use today; Vitels does not store them.

In short

What does a dermatology clinic need from software?

A dermatology clinic needs software that moves a long OPD line quickly and writes a long prescription without slowing the doctor down. That means a desk that finds the patient by phone in seconds, a queue both screens see, a pad where a cream, its application instructions and its duration go in one line, and templates for the acne, fungal, eczema and pigmentation regimens the doctor writes many times a day. It needs a follow-up list, because most skin treatment is reviewed over weeks, and a fee recorded for every consultation and procedure sitting. Vitels does all of that. It does not store clinical photos, sell session packages or print itemised procedure bills.

At a glance
Built for
Skin OPD, one or more dermatologists
Pad
Drug, instructions, duration in one line
Templates
Multi-drug regimens per doctor
Follow-ups
Due list in reports
Photos
Not stored in Vitels
Price
No licence fee

What a dermatology OPD day looks like

A skin clinic sees a high volume of patients in a short consultation each. Acne, fungal infections, eczema, urticaria, hair fall, pigmentation and warts fill the morning, and most patients leave with three to five items: a cleanser, one or two topicals with specific instructions, an oral course and a moisturiser or sunscreen. The same regimen goes out many times a day with small changes in strength or duration.

Few of these visits end the episode. Acne is reviewed at four to six weeks, a fungal course at two to four, pigmentation over months. Procedures such as chemical peels and laser sessions run as a series of sittings, each paid for on the day. The dermatologist also photographs lesions to compare at the next visit. Software for this clinic has to be quick at the desk, quick on the pad, and good at knowing who is due back.

Moving a long line at the desk

In Vitels, reception searches before it creates. Type the phone number and every patient on it appears, so a mother and two teenagers on one number are three records with three histories. A new patient gets a registration notice in English and Hindi, and a guardian is recorded for anyone under 18. The patient receives a token from the day's queue on WhatsApp and SMS and can wait outside the hall.

The queue shows waiting, called, in consultation, done, skipped and stepped out, and a patient who steps out keeps their place. Reception can mark a priority or reorder the list. Patients who book through the Vitels patient app by scanning the clinic's QR code land in the same queue as walk-ins. The patient queue page covers tokens, statuses and the optional 80 mm token slip.

Topical regimens on the prescription pad

The pad is keyboard-first. Press F2, start typing the drug, choose the variant, then frequency, duration and the instruction. For a cream the instruction carries what matters: a thin layer at night on the affected area, wash off after fifteen minutes, apply twenty minutes before sun exposure. Duration goes in as days or weeks. For counted forms such as tablets and capsules the quantity is computed; for creams and lotions the doctor writes the pack size in the instruction if the chemist needs it. When a brand or a compounded preparation is not in the master list, the clinic adds it as a custom drug local to the clinic.

The real saving is templates. Each dermatologist saves their own multi-drug templates, say a first-visit acne regimen or a tinea course, and pulls one in with a few keys, then changes a strength or drops a drug for this patient. F8 opens favourites, Ctrl+Enter saves and prints. Complaint and diagnosis autocomplete learn from the doctor's own completed visits, not from a shared list. Vitels does not ship dermatology templates, does not suggest drugs and does not check doses or interactions. More on the pad at e-prescription software.

Reviews over weeks and sittings paid on the day

At the end of the consultation the doctor taps a follow-up chip or picks a date. The follow-up due list in reports then shows who should be back this week, and the desk can call the patients who have not turned up. At the review, the patient rail shows allergies, existing conditions, the last visit and the last prescription, and the repeat visit is Start, F4, Ctrl+Enter. The copy is editable, so stepping a retinoid up or stopping an oral is a quick change, and every version is kept in history with same-day corrections kept as revisions.

Billing in Vitels is one amount per visit. It defaults to the doctor's fee and the desk edits it, so a peel sitting at a different fee from a consultation is a changed amount, recorded in cash, UPI or card with an A5 receipt. A saved amount cannot be edited, only voided with a reason the same day and re-issued, and the A4 day book totals the day by payment mode. There are no session packages, no six-sittings-paid-upfront balances and no itemised bills listing the peel, the consultation and a product on one receipt. Clinics that sell packages keep that ledger where they keep it today. The clinic billing page has the detail.

Photos, consent and the letterhead

Vitels does not store clinical photographs or before-and-after images, and there is no upload on the consultation screen. Dermatologists who use Vitels keep photos in the clinic camera, phone or the system they already use, and the visit record in Vitels holds the complaint, diagnosis, prescription and follow-up date. The same is true of consent forms for procedures: there is no consent module, so the signed paper form stays in the clinic file. We would rather say this on the page than have you find out at the first peel.

What Vitels does carry is the prescription, printed on your letterhead in A4 or A5 with your logo, qualifications and the registration number that the Indian Medical Council (Professional Conduct, Etiquette and Ethics) Regulations, 2002 ask a registered practitioner to display on prescriptions. There is no vendor branding, advert, QR code or pharmacy reference on the sheet. If you still write some prescriptions by hand, the free prescription pad maker builds the same letterhead in your browser. Every visit stays in the patient's history, expandable and printable, and the clinic admin can export everything as CSV at any time.

In Vitels

A dermatology OPD day, mapped to Vitels

Every card is live today. The list further down says what Vitels does not do for a skin clinic, so you can decide before you sign in.

  • Fast desk and queue

    Reception types the phone number, picks the patient or adds a family member, and issues the day's token. The token reaches the patient on WhatsApp and SMS, and reception and the doctor see the same queue within seconds.

  • Templates for your regimens

    Save the multi-drug regimens you write every day as templates: a wash, a topical, an oral and a moisturiser in one template. F8 opens favourites. Vitels ships no dermatology templates; you build your own.

  • Instructions and duration on the pad

    Drug search as you type, then variant, frequency, duration and an instruction field for thin layer at night, apply to affected area, avoid sun. Quantity is computed for counted forms such as tablets and capsules.

  • Repeat visit in three steps

    Start, F4 to copy the last prescription, Ctrl+Enter to save and print. Edit a strength or drop a drug before printing. Every version stays in the patient's history.

  • Follow-up due list

    Set the review in two weeks, four weeks or on a date at the end of the visit. The follow-up due list in reports shows who is due back, so the desk can call.

  • Letterhead print

    A4 or A5 on your letterhead with logo, qualifications and registration number. A long topical regimen prints cleanly with the instructions under each drug. Nothing from Vitels on the page.

  • Fee per sitting and day book

    One amount per visit, defaulting to the doctor's fee and editable at the desk for a peel or laser sitting. Cash, UPI or card, A5 receipt, A4 day book with totals by payment mode.

  • Works offline

    Queue, consultation, prescription print and billing carry on without internet and sync later. Only registering a new patient needs a connection.

Not for everyone

What Vitels does not do for a dermatology clinic

We would rather you find this out here than after you have moved your patients in.

  • Clinical photographs, lesion images or before-and-after image storage
  • Procedure packages or session packages, such as six peel sittings paid upfront
  • Itemised procedure bills; billing is one amount per visit, editable at the desk
  • Consent forms for procedures
  • Dermatology templates or fields shipped by Vitels; each doctor builds their own favourites and templates
  • Lab orders, biopsy or lab report attachment
  • Pharmacy stock, cosmeceutical product sales or GST invoicing for goods
  • Teleconsultation or sending the prescription on WhatsApp
  • AI features, drug suggestions, dose or interaction checks
Questions

Straight answers

Can I write application instructions and duration for each cream?

Yes. Each drug line on the pad takes variant, frequency, duration and a free instruction field, so a thin layer at night on affected areas or apply before sun exposure prints under that drug. Duration goes in as days or weeks. Quantity is computed for counted forms such as tablets; for a cream, write the pack in the instruction if the chemist needs it.

Does Vitels come with dermatology prescription templates?

No. Vitels ships no specialty templates. Each dermatologist saves their own favourites and multi-drug templates from the regimens they write, and pulls one in with F8 or a few keys. The copy is editable for each patient. In a multi-doctor clinic on Vitels Pro, each doctor's templates are their own.

Can I store clinical photos of lesions in the patient record?

No. Vitels does not store clinical photographs or before-and-after images and has no image upload. Keep photos in the clinic camera, phone or the system you use today. The visit in Vitels holds the complaint, diagnosis, prescription and follow-up date.

How do I bill a series of peel or laser sittings?

Each sitting is a visit with one amount, defaulting to the doctor's fee and edited at the desk to the sitting's fee, paid in cash, UPI or card with an A5 receipt. Vitels has no packages, no prepaid balances and no itemised bills, so a clinic that sells a package of sittings keeps that ledger where it keeps it today.

How do I know which patients are due for review?

Set a follow-up chip or a date at the end of the consultation. The follow-up due list in reports shows who is due back and who has not come, so the desk can call. At the review, the patient rail shows the last prescription and F4 copies it for editing.

What does it cost for a single dermatologist?

Core Vitels has no licence fee, no per-doctor fee and no per-patient fee, and you can get started for free. If a second dermatologist or a visiting consultant needs their own queue, fees, timings and templates, that is Vitels Pro at ₹999 per clinic per month, with a 14-day free trial and no GST charged at present.

Run your skin OPD on one screen.

A fast desk, templates for the regimens you write every day, a follow-up due list and your own letterhead. Works offline. No licence fee.

  1. 1 You
  2. 2 Your clinic

Who should we call?

Your name and the number we can reach you on.

One more step, all of it optional.