Practo Ray vs HealthPlix, eight points, each from the vendor's own pages

Which costs less, Practo Ray or HealthPlix?

Only Practo's price can be checked. Ray's plans page lists CM Atom at ₹999 a month on a 1-year plan, and Clinic Management at ₹1,499 a month for 1 year or ₹999 a month for 4 years, with SMS and storage allowances that differ by plan. Twelve months of CM Atom is ₹11,988 before any tax. Our Practo Ray pricing page sets out each plan line by line.

HealthPlix publishes no figure. Its pricing page routes to sales, and the HealthPlix SPOT listing on Google Play says the mobile app is "completely free for doctors" without saying which features or messages that covers. Our HealthPlix pricing page lists the questions that turn a sales call into a number you can compare.

Which one works offline?

Neither vendor states what the front desk can do on a computer with no internet. Practo's offline statement is about the Practo Pro phone app: access your practice offline when the phone is not connected, and synchronise practice data between cloud storage and the phone. HealthPlix's home page uses the words "Online & Offline EMR", while its FAQ and its SPOT app listing talk about needing connectivity.

In either demo, unplug the router and ask the receptionist to call the next token, the doctor to print a prescription and the desk to record a bill. That ten-minute test tells you more than any page. Our guide to offline clinic software lists what to try.

Which suits a clinic that wants AI or decision support?

HealthPlix, on what the two sites say. Its H.A.L.O page describes recording the consultation, transcribing it, drafting a summary and prescription, and drug-to-drug interaction and clinical decision support systems. Practo's Ray pages describe templates and patient records, and do not mention decision support or AI.

Whether you want software that suggests is a clinical choice for the doctor. Vitels, the product we make, has no AI feature and no decision support, by design.

Which one handles IPD and specialities?

HealthPlix describes an IPD module for hospitals and says it serves doctors across 16 specialities. Practo's Ray pages do not mention IPD or a speciality count; Practo's site lists a separate product, Insta by Practo, under hospitals. If you run beds, read hospital software vs clinic software before choosing any of the three products on this page.

Where does Vitels fit?

Vitels is clinic management software for one-to-few-doctor OPD clinics in India. It is narrower than both: no teleconsultation, no ABHA linking, no online payments, no AI and no IPD. It publishes its price, keeps the queue, consultation, print and bill working offline, prints only your letterhead and lets the clinic admin export everything as CSV.

If you are leaning towards one of the two, the full one-to-one comparisons are on our Practo Ray alternative and HealthPlix alternative pages.