A KiviHealth alternative for small clinics, compared from each product's own pages, with dates

What does KiviHealth cost?

KiviHealth puts its figures on its pricing page. As published on 26 Oct 2026, the Standard Package is ₹12,000 plus GST for one year, and the longer terms bring the yearly cost down: ₹17,000 for two years, ₹25,000 for three, ₹38,000 for five, ₹60,000 for seven and ₹75,000 for ten, all plus GST. The package lists patient CRM, EHR, medical history, financial management, SMS and email, inventory, vendor management, camp software, mobile apps and offline mode.

Set that beside Vitels: core Vitels has no licence fee, and Vitels Pro is ₹999 per clinic per month, which is ₹11,988 over twelve months, paid monthly and cancellable. The bigger difference is the term: KiviHealth prices its package for one to ten years, while Vitels Pro is billed monthly and can be cancelled in any month. KiviHealth's page does not say whether its price is per doctor or per clinic, so ask before comparing for a team.

Who runs KiviHealth?

KiviHealth's About page says it is owned by Vitalic Health Limited, with an address in Chennai, Tamil Nadu, and its doctor subscription terms are issued by Vitalic Health Ltd on behalf of itself and its affiliates and group companies. That matters for one clause: the terms say Vitalic may share information, including a customer's EHR, with affiliates where needed to provide services the customer requests on affiliated platforms. Read that section of the contract before you sign, with any vendor, and ask who the affiliates are.

When does KiviHealth suit better?

If your clinic needs any of the following today, KiviHealth documents them and Vitels does not.

• Teleconsultation by call, chat or app
• Treatment plans with procedure costs for each patient
• Inventory and vendor management in the clinic software
• SMS and email campaigns or automated voice reminder calls
• Camp software for health camps
• A fixed price locked in for several years

When does Vitels fit better?

Vitels suits the one-to-few-doctor OPD that wants to pay monthly and keep the right to leave. It states exactly what works offline: the queue, the pad, the print and the bill. And it lets the clinic take its own data out at any time, not only at termination.

If that is what you need, see how the rest of the day runs in Vitels as clinic management software for a small OPD, or read our guide to choosing clinic software first.

How do you switch from KiviHealth to Vitels?

Check your renewal date first: KiviHealth's terms say the agreement renews for a year unless notice is given 60 days before the term ends. Then ask for the complete database the terms promise on termination, in a format you can open. Vitels has no import tool for other products today, so most clinics start fresh and look up older visits in the export for a few weeks. Our guide to moving your data when you switch clinic software covers the checks.